Support
Subscriptions are bought and billed only through the App Store or Google Play. There is no PhaseStrong account — nothing to sign in to.
Contact
For questions, problems or privacy requests, write to support@phasestrong.app.
Frequently asked questions
How do I cancel my subscription?
In the app: Settings → Account & subscription → Open store subscriptions.
To cancel or change your plan, tap Open store subscriptions. Canceling stops the next renewal; you keep access until the end of the period you paid for. Billing, renewals and refunds follow Apple's or Google's terms.
Subscriptions bought through Apple are managed in Settings → your name → Subscriptions.
Subscriptions bought through Google Play are managed in Play Store → profile → Payments & subscriptions.
How do I restore a purchase?
In the app: Settings → Account & subscription → Restore purchases.
Use the same Apple ID or Google account you subscribed with. Restoring does not charge you again.
How do I delete my data?
In the app: Settings → Delete all my data.
This permanently erases everything on this phone — profile, cycle, check-ins, workouts, food diary, measurements and settings — and removes the calendar events and Reminders the app created. Your store subscription is not affected (cancel it in the App Store or Google Play). Copies already in your phone's own backup are not erased here — they stay until your phone replaces that backup or you delete it in your phone's settings. This cannot be undone.
How do I get a refund?
Refunds are requested from Apple (reportaproblem.apple.com) or Google (Google Play → Payments & subscriptions → Budget & history).
We cannot refund store purchases ourselves.